Privacy Policy

SIMPLY CONNECT PRIVACY NOTICE

This Privacy Policy applies to the information we collect about you on this website (“Site“). If you provide us with your personal information you are agreeing to our use of that information on the terms of this Privacy Policy.

Who we are

Simply Connect Solutions Ltd (“we/”us”/”our”) is incorporated with company number 11321193 and our registered address is 4 New Street, Aylesbury, HP20 2PB.  We own and manage the Simply Connect site that you are registering on, and host your data further to the use of this service by you.

Data Controller

Simply Connect are the data controller for this site. This means that we decide how your personal data is used, for what purpose(s) and with whom it may be shared.

When you register on our website, you are also registering with our Volunteer Centre partners, whos detailes are visible on the home page of this site.  Your volunteer centre partner is also responsible for approving your profile and roles advertised on the site.

Wen you register your interest in volunteering roles posted on this site by charities and voluntary organisations, your public profile is shared with those charities.

We are not responsible for the privacy policies and practices of other organisations register interest with further to the service we provide.

Please review the privacy policy of the particular organisation you wish to work for before you “register your interest” or submit your application to them.

How we process your personal data

We will process your personal data in order to provide the service(s) you have requested, as further described below in the section “The Service We Provide”. We may from time to time also contact you directly to inform you of changes in the service we are providing to you, notify you of new features or new services on the basis of our legitimate interest.

What data do we collect?

Personal data

Personal data relates to a living individual who can be identified from the data. We will process your personal data in accordance with the relevant data protection legislation including the General Data Protection Regulation 2018 (the “GDPR”) (“Legislation”).

When you register to use our service we collect the following data

  • name
  • postcode
  • date of birth
  • availability
  • how you heard about us
  • Your Personal profile – which is about you, skills, interests and activities

Why we collect this data

  • To generate communications appropriate to your experience and interests;
  • to set up and administer your volunteer account in the Simply Connect volunteering platform;
  • share your email address and public profile information with voluntary organisations as directed by you;
  • customise and improve the service we provide;
  • moderate use of the Site;
  • contact you with relevant information about the programme and events;
  • to receive communications from Simply Connect and Volunteer Centre partners
  • If you flag the volunteer bank of the Simply Connect platform and you will be directly contactable by voluntary organisations.

Private Profile

We may also ask for the following information, which you may choose not to disclose by selecting the prefer not to say option.

  • disability
  • employment status
  • religion
  • gender

Why we collect private profile data

This is collected for equality monitoring purposes only by Simply Connect and our Volunteer Centre Partners, it  is anonymised and will not be shared with organisations you request to volunteer with.

  • For equality monitoring purposes to ensure we are reaching all sections of society

The service we provide

When you ‘register your interest’ in a role we will forward the following details on to the relevant organisation who is advertising the role you have expressed an interest in.

  • name
  • first half of your postcode
  • skills, interests and activities (where relevant)
  • personal profile
  • availability (where relevant)

It is only after you have selected the option to ‘confirm interest in a role’, that the organisation will have access to your email address.

We are not responsible for the privacy policies and practices of other organisations you deal with further to the service we provide.  Please review the privacy policy of the particular organisation you wish to work for before you “register your interest” or submit your application to them.

We hold your data on the Simply Connect volunteering platform until you deactivate your account, to allow you to apply for another opportunity without having to complete a new registration form.

You can ask us to remove your data from our system at any time by contacting us.

Volunteer Bank Consent

If you have chosen to be in our volunteer bank, this means you have agreed to be contacted by other organisations.

Why we ask for your Date of Birth

  • Not all volunteering opportunities are open to all age groups (e.g. some are specifically for young people or older people and many organisations cannot involve volunteers under the age of 16 etc) so it helps our partners place volunteers in appropriate opportunities;
  • The volunteering service needs to monitor use of its services to ensure that they are involving all sections of their community in order to demonstrate this to funders.

Age discrimination laws do not currently apply to volunteering opportunities.

Organisations that Advertise Opportunities

Organisations that register with the volunteering service have to agree to the terms and conditions to use this service.

Cookies Policy

Please see information on our Cookie Policy on our website.

Your Personal Data Rights

You have the right to ask us to stop processing, or delete, your personal data at any time. If you have any questions in relation to data protection, please contact our Data Protection Officer – email: hello@simplyconnectsolutions.co.uk 

Please contact us to exercise your rights in relation to personal data laws. Our contact details are set out below.

  1. Right of Access
    Access to your personal data.
  2. Right to Erasure
    The right to have all our records which contain references to your personal data deleted.
  3. Right to Data Portability
    On request we will provide your personal data to you, in a CSV format.
  4. Right to be Informed
    How your data is processed is explained in this Privacy Notice. If you have any questions please contact us.
  5. Right to Rectification
    To have personal data rectified if it is inaccurate or incomplete. Please contact us.
  6. Right to Restrict Processing
    To limit the ways in which we use your data please contact us.
  7. Right to Object
    You have the right to object to processing which is based on legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling).
  8. Rights related to Automated Profiling
    You have the right not to be subject to a decision when it is based on automated processing.

 

Complaints Procedure

If you have any queries regarding your registration, or if you wish to make a complaint about the service we provide, please contact hello@simplyconnectsolutions.co.uk. Every effort will be made to resolve your issue.

Alternatively, if you have concerns about how your data is being handled, you can also contact the Information Commissioner’s Office contact details at https://ico.org.uk/concerns/