Privacy Notice – COVID-19 volunteer response

This Privacy Notice applies to the information you submit on the simplyconnectcommunity.uk website (“Site”). If you provide us with your personal information you’re agreeing to our use of that information on the terms of this Privacy Notice.

Who we are

Simply Connect Solutions Ltd (“we/”us”/”our”) is incorporated with company number 11321193 and our registered address is Kemp House, 160 City Road, London, United Kingdom, EC1V 2NX. We own and manage the Simply Connect site that you are registering on, and host your data further to the use of this service by you.

Simply Connect Solutions Ltd is the Data Controller. If you have signed up via the simplyconnectcommunity.uk website you also give your consent for your data to be shared with Volunteer Centres and Local Authorities local to you in response to this emergency.

How we process your personal data

We will process your personal data in order to help co-ordinate a response to the COVID-19 pandemic support (both response and recovery phases). If you volunteer to support this response, your details may also be kept by the local Volunteer Centre, or Local Authority who is co-ordinating local response activity.

By completing the simplyconnectcommunity.uk registration form you confirm you understand this, and confirm that the information you provide is correct.

How do we use this personal information?

  • Your details will be passed on to your local Volunteer Centre or CVS (Council for Voluntary Service) and/or Local Authority so they can place you into the most suitable role for you;
  • To send you communications appropriate to your experience and interests;
  • To send relevant communications from your local authority, Volunteer Centre or CVS.

Why we ask for your Date of Birth

Not all volunteer roles are suitable for all age groups e.g. some are specifically for young people or older people, and some organisations may not be allowed to involve volunteers under the age of 16 etc.) so it helps our partners place volunteers into appropriate opportunities;
Age discrimination laws do not currently apply to volunteering opportunities.

Your Personal Data Rights

You have the right to ask us to stop processing, or delete, your personal data at any time. If you have any questions in relation to data protection, please contact our Data Protection Officer – email: support@simplyconnectsolutions.co.uk 

Complaints Procedure

If you have any queries regarding your registration, or if you wish to make a complaint about the service we provide, please contact hello@simplyconnectsolutions.co.uk. Every effort will be made to resolve your issue.

Alternatively, if you have concerns about how your data is being handled, you can also contact the Information Commissioner’s Office contact details at https://ico.org.uk/concerns/